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Terms & Conditions

  1. Listed below are the Terms and Conditions of Central Scotland Leisure Limited T/A Jump'N'Joy . No alterations or variations to these Terms and Conditions shall be binding unless agreed in writing by Central Scotland Leisure Limited T/A Jump'N'Joy
  2. Central Scotland Leisure Limited T/A Jump'N'Joy reserves the right to make changes to the services and activities advertised for any reason and without notice.
  3. Any person using The Co’s. park and facilities must complete, or have a valid waiver completed on their behalf. Those participants under 16, or any other participant without their own valid waiver, must ensure a legal guardian has fully completed a waiver on their behalf. Parties signing waivers on behalf of younger customers state that they accept responsibility for the safety of themselves and for the supervision of children in their care.
  4. All persons using the trampoline park under the ages of 5 years must be accompanied by an adult and, if under the age of 14 be accompanied by a responsible consenting adult on the premises. Younger customers can use the facilities within the bounds of an organised Junior sessions.
  5. The Co. retains the rights to refuse accommodation of participants that are deemed as unsuitable condition(ie. not being able to walk unaidedly, weighing more than 19st ...). This is in the interests of safety to self and others.
  6. The park provides a variety of trampoline based activities. Customers use the park in the knowledge that participation is not without risk and serious misuse could be fatal.
  7. All users must attend a safety briefing session(or tell us that they have watched the safety video) prior to every park session and adhere to the instructions of arena staff and Court Marshals at all times.
  8. The Co. does not accept responsibility for the loss or damage to any personal customer property whilst onsite. The Co. does not accept responsibility for loss or damage to customer vehicles. Vehicles and their contents are left at their owner’s risk.
  9. To enhance grip and safety levels and for reasons of hygiene all customers are required to wear Jump'N'Joy trampoline socks while using the trampoline arena(other fully gripped trampoline socks are also acceptable after inspected by our staff).
  10. Following the safety briefing and once within the trampoline facility, participants will not be individually supervised by The Co’s staff.
  11. The Co, reserves the right to refuse admittance or to remove a participant from the premises should it be deemed necessary to do so. This includes any customer whose behaviour is considered antisocial and/or unsafe to themselves or others, or who is thought to be under the influence of alcohol or drugs. The decision of the Duty Manager on all matters of admittance will be final.
  12. The Co. reserves the right to refuse admittance to the trampoline arena to any participant who is not dressed appropriately for the activity. All participants should ensure they are not wearing any sharp items and remove all jewellery and loose items before participating in any of the activities.
  13. The Co. reserves the right to refuse entry or remove from the premises any person causing wilful damage to the facilities, fixtures, fittings or other property of The Co. Any party engaging in such behaviour will be liable to pay for the rectification, remedy and all damages caused. This includes any damage caused by misuse of equipment and/or failure to comply to supplied guidance and/or instructions.
  14. For health and safety reasons and to allow for safe management of other customers The Co. reserves the right to refuse entry to late arrivals
  15. Guests are permitted to take photographs and recordings within certain areas of The Park, provided that these are solely of their own child/relative. Any professional photography or recording devices are prohibited from being used in the park.
  16. No refunds or compensation will be payable by The Co. in the event that any participant is not permitted to, refused permission or decides not to undertake or complete a session.
  17. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
  18. A balance payment for your party/event will be required no later than 48 hours before your event.
  19. We operate disco/strobe lights at disco sessions. Please be aware if you suffer from epilepsy.
  20. You are legally entitled to request details of the personal information which we hold about you, under the UK's Data Protection Act 1998.


Cancellations, Refunds & Amendments
1. All sessions & payments are non refundable & non transferable

2. Refunds or Transfers will not be issued for any of the following:

2.1. Late arrival leading to loss of part or all activity time
2.2. No-show
2.3. Exceeding maximum weight limit
2.4. Anyone suspected to be under the influence of alcohol or drugs
2.5. Not following the safety rules or behavior deemed inappropriate
3. Central Scotland Leisure Ltd t/a Jump 'N' Joy may issue a refund or
transfer in extreme or extenuating circumstances.

Bond Street, FK10 2PB Alloa
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