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FAQs

Some of our most asked questions...

Please visit our Timetable Page
The Open Jump is available for all ages (over 1’s) but under 5’s need a supervising adult on a 1-2-1 basis for health and safety reasons.

We have Junior Jump available for children aged under 5 (1 Year to 4 Years) (Accompanied by an adult on a 1-2-2 basis) on the weekdays (Monday, Thursday & Friday during term time) from 11am- 3pm.

No. The adult is included in the price with the junior tickets. If you do want to add an extra adult to play, the price for extra adult is £2 for the junior sessions. If the adult is only there to spectate, then they do not need to pay.
Everyone that enters our trampoline park must wear suitable trampoline grip socks for health and safety measures. If you already have your own grip socks we will check them to ensure they are suitable for our health and safety requirement, if they are not you will be required to purchase Jump N Joy grip socks.
You can book in person at our Trampoline Park but it is best advised to book online to reserve your preferred time or you can give us a call on 01259215576 to reserve the desired space for you.
This allows us to check your waiver, ask you our Covid safety questions and talk about the safety rules at Jump’N’Joy, check whether you watched the video(if not, you need to watch it before you can play). 
Due to food safety and the control of allergens within the park only food & drinks purchased in the park can be consumed in the park.

We do allow birthday cakes, however this is only for the use within the designated party room for booked parties only.

Yes you can. We do strongly recommend to book your slot over the phone if you would like to pay by cash. We can get extremely busy at the weekends and school holidays and we do not want to disappoint anyone if you turn up to a full session and we couldn’t accommodate you.
Everyone over the age of 5 will need to wear a mask while in Jump’N’Joy, unless they are in the play area and unless they are exempt

There is a one way system we expect everyone to abide by

There is no limit on how many we can accomodate to play and sit in the cafe area(the capacity of the park is changed to what it was before Covid)

These changes do not mean that the virus is gone and we do expect everyone to be mindful of these rules and respect the other groups.

Of course you can. Now we have gone back to our original capacity with a lot less restrictions, we can hold parties up to 25 kids in our party room or we can have parties with upto 40 kids in our exclusive party days(tuesdays and wednesday, excluding school holidays). Please get in touch for more information and/or check our birthday party page.
If your child is 13 years old or older and as long he/she has a signed waiver, yes you can. If your child is between the age of 5-13 then you do not need to participate but you do need to be in the park as they are not old enough to be left on their own. If your child is under 5 years of age, then you DO need to also participate in the play area with them as they are not old enough to understand the rules of the play and the risks that are involved in playing in a trampoline park and an urban playground. Jump'N'Joy is NOT a care facility, we are a trampoline park and an urban playground and we(our staff) are there to make sure everyone plays safely in a fun environment.
No. We can't allow anyone onto the play area if they are pregnant simply because trampolining is an extreme sport and the risk is far too high.
No. Babies are strictly not allowed to be on the play area, simply because of the nature of trampolining. Trampolining is an extreme sport and the risks are far too high, especially at the open jump sessions. If you have any more queries regarding this, please give us a call on 01259215576, we will be happy to discuss n further detail.
We sell gift vouchers from £10 up to £50. When you go to our booking page and choose today's date, you will see the available products for sale for that date. The options for the vouchers will be at the bottom of the page. Once purchased you will receive an email with a code to use. BookNow

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Bond Street, FK10 2PB Alloa
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