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FAQs

Some of our most asked questions...

Please visit our Timetable Page
The Open Jump is available for all ages (over 1’s) but under 5’s need a supervising adult on a 1-2-1 basis for health and safety reasons.

We have Junior Jump available for children aged under 5 (1 Year to 4 Years) (Accompanied by an adult on a 1-2-2 basis) on the weekdays (Monday, Thursday & Friday during term time) from 11am- 3pm.

The adult(s) that accompanies the under 5 (1 Year – 4 Years) child are charged £2 at the Junior Jump sessions and £5 at the Open Jump sessions for admission to allow supervision.  The Open Jump session has a 1 adult to 1 child ratio and the Junior Jump has a 1 adult to 2 child ratio due to Health & Safety.
Everyone that enters our trampoline park must wear suitable trampoline grip socks for health and safety measures. If you already have your own grip socks we will check them to ensure they are suitable for our health and safety requirement, if they are not you will be required to purchase Jump N Joy grip socks.
You can book in person at our Trampoline Park but it is best advised to book online to reserve your preferred time.
This allows us to check your waiver, ask you our Covid safety questions and talk about the safety rules at Jump’N’Joy, check whether you watched the video(if not, you need to watch it before you can play). 
Due to food safety and the control of allergens within the park only food & drinks purchased in the park can be consumed in the park.

We do allow birthday cakes, however this is only for the use within the designated party room for booked parties.

Yes you can. We do strongly recommend to book your slot on the phone if you would like to pay by cash. We had to reduce our capacity because of Covid and we do not want to disappoint anyone if you turn up to a full session and we couldn’t accommodate you.
Everyone over the age of 5 will need to wear a mask while in Jump’N’Joy, unless they are in the play area and unless they are exempt

There is a one way system we expect everyone to abide by

The new household rule only allows us to accommodate 6 attendees from 3 households(including kids) at one time

Of course you can. We have transformed our party room to accommodate 8 to 12 household parties. Please get in touch for more information and/or check our birthday party page.

Still have a question?

Bond Street, FK10 2PB Alloa
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